Privacy and Data Protection Policy

1. Data We Collect

Depending on the service used, we may collect and process the following data:

• Identity Data: First name, last name, and other information voluntarily provided by the user.
• Contact Data: Email address, telephone number, and other data necessary to handle requests or communications.
• Service-Related Data: Information voluntarily provided when requesting products, services, training, commercial assistance, or account opening.
• Technical Data: IP address, browser type, operating system, technical connection information, and approximate geolocation data when necessary for functions such as security, abuse prevention, or country and telephone prefix selection.

2. Purpose of Processing

The data may be used to:

• Handle information and contact requests.
• Handle call requests and scheduled appointments.
• Provide the services requested by the user.
• Manage processes related to accounts and financial services where applicable.
• Protect forms and systems against fraud, abuse, or automated activity.
• Normalize contact data, such as country and telephone prefix.
• Comply with legal or regulatory obligations where applicable.

3. Data Sharing

TRD Station does not sell personal data provided by users. Information may only be shared when necessary with:

• Technical providers necessary to operate or protect the website and its services.
• Providers related to payment or verification services, where applicable.
• Regulatory, administrative, or judicial authorities where there is a legal obligation.
• Other providers necessary to deliver a service expressly requested by the user.

4. External Services and Technical Data

Some website features or content use third-party services, for example for market data, maps, approximate geolocation, libraries, fonts, icons, or multimedia content.

When the browser directly requests a resource from one of these providers, the provider may receive technical data necessary to fulfill the request, such as the IP address, basic browser information, connection date and time, and the address of the requested resource.

The Cookie Policy provides additional information about the technologies and external services used by the website.

5. Data Security

We apply technical and organizational measures intended to protect information against unauthorized access, loss, alteration, misuse, or unauthorized disclosure. Website transmissions in production must be carried out through HTTPS connections where applicable.

6. Retention

Data will be retained for as long as necessary to fulfill the purpose for which it was collected, comply with applicable legal obligations, and manage potential liabilities arising from the provision of services.

7. Your Rights

You may request information about your personal data and, where applicable, exercise rights of access, rectification, erasure, objection, restriction, or portability by sending a request to info@trdstation.ltd.